Our bike rental process is simple. You can browse available dates on our platform, select the one you like, choose the duration you want to rent it for, make the payment or pay cash, and then pick up the bike from our location.

We offer a variety of bikes including city bikes, mountain bikes, electric bikes, and more. The availability of specific types may vary depending on tours or hours or cources

You can pay for your rental through our secure online payment system using credit/debit cards, or you can pay cash at our location.

The minimum rental duration is typically one hour, but you can rent a bike for longer periods depending on your needs.

If you need to extend your rental duration, you can do so through our website or mobile app, provided the bike is not already reserved by someone else.

We understand that minor wear and tear are inevitable. However, if the bike sustains significant damage due to misuse or negligence, you may be liable for repair or replacement costs.

Yes, you can cancel your reservation up to a certain time before your rental period begins. Please refer to our Terms and Conditions for more details.

Yes, we offer a membership program that provides various benefits such as sharing hours, points system, free courses, exclusive discounts, and more. You can find more information about our subscription plans on our website.

While we highly recommend wearing helmets and other safety gear, and yes we provide them as part of the rental.

If you encounter any issues with the bike or have any concerns during your rental period, you can contact our customer support team for assistance from the application. We're here to help!